STORE POLICIES

By signing below, the customer acknowledges and agrees to the following terms and conditions set forth by The Bridal Box.

ALL SALES ARE FINAL

All sales are final. No refunds, returns, or exchanges will be accepted.
Deposits on any item are non-refundable and non-transferable.

The Bridal Box is not liable for circumstances beyond our control, including but not limited to pandemics, acts of God, war, death, wedding cancellations, unexpected pregnancies, or other unforeseen events. No refunds, credits, or compensation will be issued under any circumstances.

SIZING

Sizes are selected by the customer based on measurements compared to the manufacturer’s size chart. All gowns are produced according to standardized sizing and are not custom-made to individual body measurements.

The Bridal Box is not responsible for:

Incorrect measurements provided by the customer
Changes in body measurements due to weight loss or gain after measurements are taken

Alterations are not included with the purchase of a gown. If alterations are requested through our recommended seamstress, payment is made directly to the seamstress. Alteration costs vary based on customization and cannot be quoted by the sales consultant. Use of our seamstress is optional.

STORE SAMPLES

Store sample items are sold “as is” and are considered final sale.
Any cleaning, repairs, or alterations required are the sole responsibility of the customer.

PAYMENT PLANS (LAYAWAY)

If a payment plan is selected, payments are due on the 1st of each month.
If the customer cannot be reached or fails to make payments for two consecutive months, the merchandise will be considered forfeited and will become the property of The Bridal Box. All prior payments will be non-refundable.

FLY & TRY PROGRAM

By participating in the Fly & Try Program, the customer agrees to the following:

Dresses must be returned within 72 hours of delivery
Failure to return within this timeframe will result in being charged the full retail price of all items
The program deposit will either be:
Credited toward the purchase of a gown, or
Forfeited to cover shipping costs for returned items

The customer must notify The Bridal Box of their decision within the 72-hour period by phone or email. Once notified, payment will be processed and/or a return shipping label will be provided.

SPECIAL ORDERS

Special orders cannot be changed or canceled once placed. Deposits are non-refundable.

Estimated shipping and delivery dates are not guaranteed. Delays caused by designers, shipping carriers, or other unforeseen circumstances are not subject to refunds or compensation.

The Bridal Box will notify the customer when the order arrives. Orders must be picked up within 30 days of notification. A $50 monthly service/storage fee will be applied after 30 days.

AGREEMENT

This document constitutes a binding contractual agreement between the customer and The Bridal Box. These terms may not be altered, disputed, or waived.

CUSTOMER MEASUREMENTS

Bust: ____________
Waist: ____________
Hips: ____________
Height: ____________

Customer Signature: _______________________________
Date: ___________________

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Make a shorter, client-friendly version for your website
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